Question 1

Does BuyOnLink really take 0% platform commission on my sales?

Accepted Answer

Yes, 100% zero commission across all plans, including our Free Forever tier. Unlike Shopify which levies a 0.5%–2% cut if you don't use their proprietary gateway, or platforms like Dukaan that charge up to 4.99% on GMV, BuyOnLink operates on transparent, predictable subscriptions. You only pay standard banking/gateway processing rates (~2% on cards, 0% on UPI) with direct settlement to your own bank account.

Question 2

How does payment settlement work with Razorpay?

Accepted Answer

BuyOnLink integrates directly with Razorpay via an official partnership. When a customer pays using UPI, debit/credit cards, or netbanking, 100% of the funds settle directly into your linked bank account on standard T+2 business day schedules. BuyOnLink never touches, holds, or delays your sales earnings.

Question 3

Can I connect my existing custom domain (.com, .in, .store)?

Accepted Answer

Yes! On our Premium and Business plans, you can connect your existing domain from GoDaddy, Hostinger, Namecheap, Google Domains, or Cloudflare in just two simple DNS clicks. We automatically provision and renew bank-grade SSL security certificates at no extra cost.

Question 4

How do I migrate my catalog from Shopify or WooCommerce?

Accepted Answer

Migrating to BuyOnLink takes under 60 seconds. In your Dashboard > Products, our 1-Click Catalog Importer allows you to paste your live Shopify store URL or upload your standard Shopify / WooCommerce products CSV. We automatically import your titles, variants, high-res photos, descriptions, and prices. On our Business plan, our concierge engineering team handles the complete migration for you for free.

Question 5

Do I need a GST number or registered company to start selling?

Accepted Answer

No! You can launch your store and accept UPI and COD orders on our Free Forever plan as an individual creator, artisan, or unregistered sole proprietorship. If you do have a registered GST number, you can easily enter your GSTIN in Store Settings to issue compliant GST invoices to your buyers.

Question 6

What essential features are built-in that other platforms charge extra for?

Accepted Answer

On Shopify or WooCommerce, sellers routinely spend ₹4,000 to ₹10,000+ per month on third-party app subscriptions. BuyOnLink includes all essential Indian D2C tools natively for free: floating storefront WhatsApp chat, 6-digit pincode delivery estimator & ETA widget, interactive apparel Size Chart modal, live social proof order notifications, stock urgency counters, and catalog importers.

Question 7

What happens if I reach the product limit on my plan?

Accepted Answer

Your existing products and active storefront will continue operating smoothly without any interruption. When you are ready to add more products, you can upgrade to the next tier with one click. Upgrades are prorated instantly so you never pay twice.

Question 8

Is there a free trial on paid plans?

Accepted Answer

Yes. Every store receives a 14-day risk-free trial of all Premium and Classic features. No credit card is required to create your store, test the dashboard, and configure your products. Plus, during our Private Beta, you receive 50% off your first month with code BETA50.

Capability	Free	Classic	Premium	Business
Storefront & Brand Experience
Product Catalog Limit	10	100	200	Unlimited
Free Subdomain (brand.buyonlink.com)
Custom Domain Connection (.in, .com, .store)
Automated Cloudflare SSL Encryption
Storefront Floating WhatsApp Chat Icon
Announcement Bar & Top Offer Ticker
Interactive Apparel Size Chart & Fit Guide
Payments, Checkout & Invoicing
Platform Transaction Fee	0%	0%	0%	0%
Instant UPI Intent (PhonePe, GPay, Paytm)
Credit, Debit Cards & Netbanking (Razorpay)
Cash on Delivery (COD) with Custom Rules
Direct Bank Settlement (T+2 standard)
Commercial Subscription Invoices (0% tax)
Merchant GSTIN Collection on Buyer Orders
Shipping & Fulfillment Logistics
Pan-India Courier Integration Rules
Pincode Delivery Estimator & ETA Widget
Configurable Free Delivery Thresholds
Automated Courier Tracking Links
1-Click WhatsApp Dispatch Receipts
Marketing, Conversions & Retention
Custom Discount Coupon Codes & Vouchers
Social Proof Live Order Notification Pill
Real-Time Low Stock Urgency Counter
Meta Pixel & Conversions API (CAPI)
Google Analytics 4 & Google Ads Tag
Abandoned Checkout Auto-Recovery Lead Capture
Catalog Management & Marketplace Sync
Multi-Option Product Variants (Sizes & Colors)
1-Click Shopify Catalog Importer (URL & CSV)
1-Click WooCommerce CSV Catalog Importer
Bulk Catalog CSV Exporter
Marketplace Sync (Amazon India & Flipkart Importer & Exporter)
Team Operations & Security
Staff User Accounts	1 Owner	1 Owner	3 Staff	10 Staff
Granular Role-Based Permissions
Funnel Analytics	Basic	Standard	Advanced	5-Stage Funnel
100% Customer Data Ownership & Export
Support Tier	Community	Priority Email	WhatsApp Concierge	Dedicated Manager
Free 1-on-1 Store Migration Assistance

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